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zentelligence

Terms of Service

Last updated: 23 October 2026

1. Company Information

2. Eligibility

  • You are at least 18 years old (or legal age in your jurisdiction)
  • You have legal capacity to enter binding contracts
  • You provide accurate and complete information

3. Our Services

We provide consulting, coaching, and data analytics services to individuals and businesses.

  • Consulting: strategy, operations, specialised insights
  • Coaching: personal and professional development
  • Data analytics: performance and market intelligence

Services are informational and educational only. You rely on them at your own risk.

3.2 Recording and Distribution

Recording, copying, reproducing, or distributing sessions/materials without written permission is prohibited.

4. Payment and Subscription Terms

By purchasing services, you agree to pay applicable fees and authorise charges to your payment method. Payments are non-refundable unless otherwise stated.

5. Refund and Cancellation Policy

  • Consulting/coaching (1:1 engagements, including the AI Operating System Sprint and the AI Operating System Build): no refunds once scheduled; reschedule with at least 48 hours notice
  • Live cohort workshops (e.g. the AI Operating System Intensive): full refund any time before the session; after the session, a 30-day satisfaction guarantee applies, conditional on live attendance and completion of any required pre-session setup, refundable on request; a reason is appreciated but not required
  • Courses/digital products (e.g. Prompt with Purpose and the AI Operating System course): refund within 3 days if less than 20% accessed
  • Subscriptions: cancel at least 7 days before next billing cycle

6. Code of Conduct

  • Respect all users and facilitators
  • Use services only for lawful purposes
  • Maintain confidentiality where required

Violations may result in suspension or termination.

7. Intellectual Property

All content, materials, methodologies, and branding remain the exclusive property of Zentelligence Pty Ltd. Unauthorised use is prohibited.

8. Indemnity

You agree to indemnify and hold Zentelligence harmless from claims arising from misuse of services, breach of terms, or reliance on information provided.

9. Limitation of Liability

  • Services are provided “as is” without warranties
  • We are not liable for indirect or consequential damages
  • Total liability is limited to amounts paid in the previous 3 months for the relevant service

10. Privacy Policy

Use of services is also governed by our Privacy Policy.

We may reference third-party services. We do not assume responsibility for third-party content or transactions.

12. Amendments

We may update these terms from time to time. Continued use constitutes acceptance of updates.

13. Governing Law and Dispute Resolution

These terms are governed by the laws of New South Wales, Australia. Disputes should first attempt mediation before formal proceedings.

14. Contact Information

For terms enquiries: info@zentelligence.com.au