zentelligence

proceed confidently with actionable insights

Privacy Policy

Last Updated: 12 February 2025

1. Introduction

Zentelligence Pty Ltd ("Zentelligence", "we", "our", "us") values your privacy and is committed to protecting personal, business, and corporate data. This policy outlines how we collect, use, store, and disclose information in connection with our services, including IntelliTrade, Zentel, and Ubermensch Coaching.

By using our website, services, or interacting with us, you consent to the collection and use of your information as outlined in this policy.

2. Collection of Information

We collect both personal data and business/corporate data necessary for providing our services.

2.1 Personal Data

  • Personal details (name, date of birth, gender)
  • Contact details (email, phone, address)
  • Payment details and transaction history
  • Account credentials
  • Service usage data (IP, browser, device)
  • Client interaction records
  • Marketing preferences

2.2 Business/Corporate Data

  • Company details (business name, ABN/ACN, address, industry)
  • Operational and workflow data
  • Financial and performance data
  • Market and competitive insights
  • Client/customer analytics
  • Business strategy information

2.3 How We Collect Data

  • Account registration and service onboarding
  • Coaching and consulting engagements
  • Workshops, events, and training programs
  • Newsletter and marketing subscriptions
  • Purchases and feedback submissions

3. Use of Information

  • Deliver consulting, coaching, and training services
  • Analyse business performance and provide strategic recommendations
  • Improve offerings, tools, and methodologies
  • Provide personalised insights and coaching
  • Process transactions and manage accounts
  • Comply with legal and regulatory obligations

We will not use personal or business data for unrelated purposes without consent.

4. Disclosure of Information

We do not sell, rent, or trade data. We may share information with service providers, legal/regulatory authorities, business partners (for restructures), and clients via aggregated/anonymised reports where appropriate.

5. Data Security

  • Encryption of sensitive data
  • Secure cloud storage and controlled access
  • Access controls for authorised personnel
  • Regular security assessments

While we apply reasonable safeguards, no system is 100% secure.

6. Data Retention

Personal and business data is retained only as long as necessary for service delivery and legal compliance, then securely deleted or anonymised.

7. Your Rights and Choices

  • Access and correction of your data
  • Opt-out of marketing communications
  • Request deletion where legally permissible

Contact: info@zentelligence.com.au

8. Cookies and Tracking Technologies

We use cookies and related technologies to analyse traffic, improve experience, and support targeted communications. You can control cookie behavior in your browser settings.

9. Third-Party Links

We may link to third-party sites. We are not responsible for external privacy practices.

10. International Data Transfers

Some providers may be outside Australia. International transfers are handled in line with Australian privacy obligations.

11. Updates to This Policy

We may update this policy periodically. Updates will be published on this website.